Der folgende Artikel und die dazugehörige Infografik stammt von Fintechnews Singapore und zeigt, wie sich einerseits das Kundenverhalten ändert, andererseits sich die Zahl die Möglichkeiten im Finanzbereich durch eine Vielzahl von Anwendungen und Anbietern erhöht.
Banks have ignored consumer demands for too long and their legacy infrastructure needs to be fixed thoroughly. The effect of disruption is very big across the banking sub-sectors, especially for retail banks. Retail banking segments such as lending, remittances and payments have undergone disruptions while the infrastructure supporting retail banking such as bank branches and ATMs are also undergoing a transformation, thanks to the millennials’ habit of using mobile devices.
Non-digital banks also face the threat of of losing customer relationships. Ease of use, fast service and positive customer experience are the advantages that FinTech companies see the opportunities in consumer adoption, referrals and trust.
Alternative lending models are transforming the banking sector, creating both competitive threats and evolutionary opportunities for financial institutions in Asia. But with an estimated 4,000 firms challenging banks in every product line, the level of disruption facing the financial industry has reached a tipping point, as this infographic shows: